Extract from Pierre Chamberland’s article “IG Malpractice: If IG and Compliance are so important for your clients, why are you so bad at following your own advice?”
COVID-19 has forced a digital transformation across all economic sectors but perhaps impacted the legal industry to a much higher degree than other regulated industries. Many law firms had to transition from accessing sensitive client data exclusively when connected to their on-premises servers, to allowing employees full remote access to files, relying heavily on cloud based data sharing tools, and use of collaboration platforms like Zoom and Teams to work with clients.
This overnight “lift and shift” allowed the legal industry to continue to thrive during a global pandemic, however many law firms didn’t keep up with the compliance and information governance regulations regarding how unstructured data should be stored, shared, and protected now that it lives in the cloud.
In a recent IPRO Morning Show we hosted on LinkedIn Live, I spoke with host Nick Inglis, IPRO’s director of Information Governance, about how this has resulted in the “IG Malpractice” conundrum that is affecting up to 80% of legal firms worldwide.